Welcome to the Crystal Society, a curated program of benefits across all of our unique Crystal Experiences — Crystal Cruises®, Crystal River Cruises™ and Crystal Yacht Expedition Cruises™. After your first journey with Crystal, you automatically become a member. On all future voyages you will enjoy exclusive savings and recognition, ultimately earning complimentary upgrades, and even free cruises.
• Exclusive Crystal Society Savings on all of our worldwide voyages.
• Levels three and above enjoy a hosted onboard cocktail party on every voyage.
• Complimentary upgrades for Penthouse guests, shipboard spending credits and free cruises. The more cruises you take, the more rewards you earn.
• Exclusive milestone recognition dinners at various levels, Crystal Society presentations and invitations to private parties.
• Crystal Society Recognition Pins, including a welcome pin at the end of your first cruise.
• An annual Crystal Society sailing providing an opportunity to cruise with other Crystal Society Members and participate in special events and onboard parties.
• Crystal’s Passport magazine keeps members up-to-date on the latest Crystal news, preview upcoming sailings or destinations of special interest, and take you behind the scenes with the dedicated officers, staff and crew of your Crystal Family.
At Crystal, it is our passion to bring you life-enhancing experiences through the wonder of travel. Across the world's great oceans, along the grand rivers of Europe and into iconic yachting harbors and remote destinations by expedition, we are dedicated to creating the best vacation for each guest. Come travel with us to discover why the Crystal Experience has received more World's Best and Readers' Choice awards than any other cruise line in history... and make award-winning memories of your own.
Terms & ConditionsThe Program applies to full revenue bookings and voyages beginning January 3, 2016 and all voyages thereafter. This Program supersedes any prior Programs. Guests are eligible for participation in the Program after completion of their first full-fare cruise and upon commencement of their second full-fare cruise. Charters are not eligible. All Crystal Society Membership Benefits Program rewards and cruise levels are per person, non-transferable (in whole or in part) and may not be redeemed as cash. Solo travelers receive the per-person rewards and benefits listed in the Crystal Society Membership Benefits brochure. Guests must physically embark on and complete a non-concession or full-fare voyage to receive credit for a particular cruise. All rewards convert to current year of redemption. All shipboard credits are applicable to the first two guests in a booking, and are redeemable for purchases limited to current ship offering. All shipboard credits are nontransferable, and may not be applied as a deduction toward current or future cruise fares, taxes, fees and port charges, pre-paid shore excursions, or airfare add-ons. Shipboard credits may not be applied to canceled reservations (whether paid in full or in part), are not redeemable for cash, valid for one sailing (defined as a booking) only, and are only applicable on board. Unused shipboard credit is forfeited at the end of a cruise. Shipboard credit is not applicable toward casino purchases. Shipboard credit may not be used as deposit toward new onboard bookings on ocean cruises. Upgrades/ocean only: Milestone level upgrades will be applied at the sole discretion of the Crystal Society Department and may be offered as a pro-ration of cruise pricing, including onboard and Crystal Society savings. Upgrades may not be requested after embarkation. Credits earned after embarkation may not be applied to your current combination of multiple voyages. A new booking made on board to extend your cruise vacation may apply, but only at the discretion of the Crystal Society Department. Changes made to bookings will be based on pricing in effect at time of requested Milestone approval, not at the time of the booking. Upgrades are not available on River or Yacht Expedition cruises. All ocean stateroom upgrades apply to ocean cruises up to 12 days in length (depending on Milestone reward). Upgrades must be pre-arranged at least 21 days before departure and are subject to space availability at the time of the reservation. Free cruise benefit and stateroom and Penthouse upgrades will not be granted on board and are not re-calculated for back-to-back sailings or multi-cruise reservations. Special Ocean Penthouse Amenity Package/ocean only: If a Crystal Society member redeems his or her Penthouse Amenity Package and is also on a Crystal “Classic” or “Classic-Plus” Hotel Program, he or she may either take the complimentary private car transfer offered with the Special Penthouse Amenity Package, or the city tour and motor coach transfer offered with the Hotel Programs, but not both. No cash credit will be given for the unused transportation and/or tour, and the Special Amenity is forfeited if not utilized in conjunction with the shipboard ocean credit on the same voyage. All ocean free cruise rewards are cruise only, based on ocean stateroom/Penthouse availability at the time of the reservation, and apply to cruises between 7 and 12 days in length. Requests must be made at least 21 days in advance. Ocean free cruises and upgrades may not be re-fared or redeemed after final payment is made, and are subject to space availability. Ocean free cruise is null and void if booking is canceled under penalty period. Free cruises and upgrades may not be re-fared or redeemed after final payment is made, and are subject to space availability. Free Cruises are not available on River or Yacht Expedition cruises. Ocean upgrade and free-cruise Milestone level rewards do not apply to the December Holiday Cruises. Crystal Cruises has the right to select other cruises deemed not eligible. Guests may choose to apply these Milestone rewards to their next applicable cruise. Shipboard credit Milestone rewards may be applied to December Holiday Cruises. Crystal Society rewards may not apply to certain promotional offers. On all cruises, American Express® Cruise Privileges may be combined with the Crystal Society Membership Benefits Program. Crystal Cruises reserves the right to exclude or limit combinability with the benefits or rewards of other marketing partnerships or promotional offers not specified herein. More than one fare reduction Milestone may not be redeemed on a single voyage booking. Milestone level rewards may be combined if approved in advance by the Crystal Society Department. Milestone Redemption: Milestones accrue and are not automatically applied; they must be requested to the Crystal Society team at least 21 days before departure. It is the travel agent’s or guest’s responsibility to request and confirm the appropriate rewards prior to the guest embarking on the vessel at email@example.com. Cruise Levels: • One cruise between 5 and 15 days: Guests receive one (1) Crystal Society cruise credit. Note, guests will not earn a credit on a shorter voyage. • One cruise of 16 days or more: Guests will receive two (2) Crystal Society cruise credits. • Cruise levels are posted at the conclusion of each cruise. • Cruise levels are cumulative, are not deducted after earned, and do not expire unless program is discontinued. • Cruise levels are non-transferable and are awarded to the individual who sails and not the person who pays. Crystal Society Savings: Crystal Society member-only savings apply to full published voyages only, and do not apply to select promotional offers including Crystal Getaway Voyages (shorter segments of full published cruises that may be introduced throughout the year). They also may not apply when select promotional fares are in effect. Certain restrictions regarding combinability of Crystal Society and Marketing Partners Savings and benefits may apply. Crystal Society Savings are available as indicated per voyage, and must be applied prior to final payment. Crystal Society Savings can be combined with Onboard Booking and Early Full Payment Savings unless otherwise noted. See crystalcruises.com for details and availability. Restrictions apply. Program Details: Crystal Cruises, LLC, may from time to time at its sole discretion change the Program rules, regulations, benefits, conditions of qualification, special offers or cruise-level reward requirements, in whole or in part, and reserves the right to discontinue the Crystal Society Membership Benefits Program at any time, with or without notice. If the program is canceled, accrued benefits are no longer valid. This Program applies to sailings as indicated under Program Eligibility, until the Program is changed and published (see applicable voyages/dates on benefit chart.) Direct all inquiries concerning this Program to your preferred travel agent or Crystal Cruises’ Crystal Society Department at 1-866-446-4471 or firstname.lastname@example.org. Travel stress-free with Luggage Concierge. This exclusive luggage handling service provides door-to-door round-trip shipping, bag protection and automatic insurance coverage of up to $5,000 for all luggage shipments within the US. As a Crystal Society member, you will receive a 25% discount for a Crystal cruise-related shipment and a 10% discount on non-cruise-related leisure travel, as long as you mention “Crystal Society” when making arrangements with Luggage Concierge. In addition, this service allows you to receive personalized tracking and delivery notification. Contact your travel advisor for more information on Crystal Society Membership Benefits.